If you want to be a better listener, don't confuse the facts with the point.

Don't get too caught up analyzing the words that come out of someone's mouth. Its easy to get corrective when someone is telling a story, even when you know exactly what they are trying to communicate. Pointing out what they mean as they tell a story is often not helpful, serving merely to oh-so-subtly prop up your ego and rob them of the joy of sharing their heart.